Degraded performance on EU

Incident Report for Accredible

Resolved

This incident has been resolved.

Posted Jul 03, 2025 - 11:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 03, 2025 - 09:03 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 03, 2025 - 09:02 UTC

Investigating

We are currently investigating this issue.

Posted Jul 03, 2025 - 08:27 UTC

This incident affected: EU Region (EU - Credentials, EU - Dashboard, EU - Spotlight Directory, EU - API, EU - Wallet Passes, EU - Rendering (PDF & Image), EU - Analytics, EU - Integrations).