Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
USA Region Operational
90 days ago
99.98 % uptime
Today
USA - Credentials Operational
90 days ago
100.0 % uptime
Today
USA - Dashboard Operational
90 days ago
100.0 % uptime
Today
USA - Spotlight Directory Operational
90 days ago
100.0 % uptime
Today
USA - API Operational
90 days ago
100.0 % uptime
Today
USA - Wallet Passes Operational
90 days ago
100.0 % uptime
Today
USA - Rendering (PDF & Image) Operational
90 days ago
100.0 % uptime
Today
USA - Analytics Operational
90 days ago
99.87 % uptime
Today
USA - Integrations Operational
90 days ago
100.0 % uptime
Today
EU Region Operational
90 days ago
100.0 % uptime
Today
EU - Credentials Operational
90 days ago
100.0 % uptime
Today
EU - Dashboard Operational
90 days ago
100.0 % uptime
Today
EU - Spotlight Directory Operational
90 days ago
100.0 % uptime
Today
EU - API Operational
90 days ago
100.0 % uptime
Today
EU - Wallet Passes Operational
90 days ago
100.0 % uptime
Today
EU - Rendering (PDF & Image) Operational
90 days ago
100.0 % uptime
Today
EU - Analytics Operational
90 days ago
100.0 % uptime
Today
EU - Integrations Operational
90 days ago
100.0 % uptime
Today
Sandbox Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox - Credentials Operational
90 days ago
100.0 % uptime
Today
Sandbox - Dashboard Operational
90 days ago
100.0 % uptime
Today
Sandbox - Spotlight Directory Operational
90 days ago
100.0 % uptime
Today
Sandbox - API Operational
90 days ago
100.0 % uptime
Today
Sandbox - Wallet Passes Operational
90 days ago
100.0 % uptime
Today
Sandbox - Rendering (PDF & Image) Operational
90 days ago
100.0 % uptime
Today
Sandbox - Analytics Operational
90 days ago
100.0 % uptime
Today
Sandbox - Integrations Operational
90 days ago
100.0 % uptime
Today
Third Party Services Degraded Performance
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
AWS elasticache-us-east-1 Operational
AWS elasticsearch-us-east-1 Operational
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS elasticache-eu-central-1 Operational
AWS elasticsearch-eu-central-1 Operational
SendGrid SMTP Degraded Performance
SendGrid API Operational
SendGrid Event Webhook Operational
AWS ec2-us-east-1 Operational
AWS elasticbeanstalk-us-east-1 Operational
AWS elasticbeanstalk-eu-central-1 Operational
AWS ecs-eu-central-1 Operational
AWS ecs-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
USA - API
Fetching
USA - Wallet Passes
Fetching
USA - Rendering (PDF & Image)
Fetching
USA - Analytics
Fetching
USA - Integrations
Fetching
EU - API
Fetching
EU - Wallet Passes
Fetching
EU - Rendering (PDF & Image)
Fetching
EU - Analytics
Fetching
EU - Integrations
Fetching
Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Database upgrade
Completed - The scheduled maintenance has been completed.
Jun 9, 05:36 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 9, 05:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 03:00 UTC
Scheduled - We will be performing planned database maintenance during this window. The system is expected to remain available for most of the maintenance period, with only a brief interruption of a few minutes while the database upgrade is completed.
May 29, 12:55 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

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