Service Disruption due to Application Update

Incident Report for Accredible

Resolved

This incident has been resolved.

Posted Nov 12, 2019 - 13:52 UTC

Monitoring

Rollback is successful, we're continuing to monitor.

Posted Nov 12, 2019 - 13:23 UTC

Identified

We're still seeing elevated error rates.

Posted Nov 12, 2019 - 13:07 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 12, 2019 - 13:05 UTC

Monitoring

We've rolled back to our previously deployed version and are monitoring.

Posted Nov 12, 2019 - 13:05 UTC

Investigating

We're seeing elevated error rates after deploying a new version and our team is investigating.

Posted Nov 12, 2019 - 13:02 UTC

This incident affected: Credential View, Management Dashboard, Spotlight Directory, API, and Background Processing.