Accredible Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

USA Region Operational

90 days ago

99.94 % uptime

Today

USA - Credentials Operational

90 days ago

99.92 % uptime

Today

USA - Dashboard Operational

90 days ago

99.92 % uptime

Today

USA - Spotlight Directory Operational

90 days ago

99.97 % uptime

Today

USA - API Operational

90 days ago

99.92 % uptime

Today

USA - Wallet Passes Operational

90 days ago

99.97 % uptime

Today

USA - Rendering (PDF & Image) Operational

90 days ago

99.97 % uptime

Today

USA - Analytics Operational

90 days ago

99.93 % uptime

Today

USA - Integrations Operational

90 days ago

99.97 % uptime

Today

EU Region Operational

90 days ago

99.97 % uptime

Today

EU - Credentials Operational

90 days ago

99.94 % uptime

Today

EU - Dashboard Operational

90 days ago

99.94 % uptime

Today

EU - Spotlight Directory Operational

90 days ago

100.0 % uptime

Today

EU - API Operational

90 days ago

99.94 % uptime

Today

EU - Wallet Passes Operational

90 days ago

100.0 % uptime

Today

EU - Rendering (PDF & Image) Operational

90 days ago

100.0 % uptime

Today

EU - Analytics Operational

90 days ago

99.99 % uptime

Today

EU - Integrations Operational

90 days ago

100.0 % uptime

Today

Sandbox Environment Operational

90 days ago

100.0 % uptime

Today

Sandbox - Credentials Operational

90 days ago

100.0 % uptime

Today

Sandbox - Dashboard Operational

90 days ago

100.0 % uptime

Today

Sandbox - Spotlight Directory Operational

90 days ago

100.0 % uptime

Today

Sandbox - API Operational

90 days ago

100.0 % uptime

Today

Sandbox - Wallet Passes Operational

90 days ago

100.0 % uptime

Today

Sandbox - Rendering (PDF & Image) Operational

90 days ago

100.0 % uptime

Today

Sandbox - Analytics Operational

90 days ago

100.0 % uptime

Today

Sandbox - Integrations Operational

90 days ago

100.0 % uptime

Today

Third Party Services Operational

Netlify Prerendering Operational

AWS elb-us-east-1 Operational

AWS rds-us-east-1 Operational

AWS s3-us-standard Operational

AWS elasticache-us-east-1 Operational

AWS elasticsearch-us-east-1 Operational

AWS ec2-eu-central-1 Operational

AWS elb-eu-central-1 Operational

AWS rds-eu-central-1 Operational

AWS s3-eu-central-1 Operational

AWS elasticache-eu-central-1 Operational

AWS elasticsearch-eu-central-1 Operational

SendGrid SMTP Operational

SendGrid API Operational

SendGrid Event Webhook Operational

Netlify High-Performance Edge Network Operational

AWS ec2-us-east-1 Operational

AWS elasticbeanstalk-us-east-1 Operational

AWS elasticbeanstalk-eu-central-1 Operational

AWS ecs-eu-central-1 Operational

AWS ecs-us-east-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

USA - API

Fetching

USA - Wallet Passes

Fetching

USA - Rendering (PDF & Image)

Fetching

USA - Analytics

Fetching

USA - Integrations

Fetching

EU - API

Fetching

EU - Wallet Passes

Fetching

EU - Rendering (PDF & Image)

Fetching

EU - Analytics

Fetching

EU - Integrations

Fetching

Past Incidents

Nov 20, 2024

Partial outage

Resolved - This incident has been resolved.
Nov 20, 18:00 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 17:52 UTC

Identified - We have partial outage - Some users are not able to access analytics
Nov 20, 14:48 UTC

Insights Analytics Outage on US Region

Resolved - This incident has been resolved.
Nov 20, 11:43 UTC

Monitoring - We have identified and fixed the issue. Now we are monitoring the the stability of the systems.
Nov 20, 10:20 UTC

Update - We are continuing to investigate this issue.
Nov 20, 10:19 UTC

Investigating - We are currently investigating this issue.
Nov 20, 10:06 UTC

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Email delivery delays

Resolved - This incident has been resolved.
Nov 14, 20:27 UTC

Update - We have confirmed this is an issue with our vendor Sendgrid, and are awaiting a fix from their team.
Nov 14, 17:08 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 14, 16:45 UTC

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

Slow running background jobs

Resolved - This incident has been resolved.
Nov 6, 21:11 UTC

Monitoring - We are seeing delays in background processing such as email delivery.
Nov 6, 20:07 UTC

Analytics Service (EU Region) Disruption

Resolved - This incident has been resolved.
Nov 6, 16:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 15:47 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 6, 15:32 UTC

Investigating - We are currently investigating this issue.
Nov 6, 15:14 UTC

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